11 June, 2024 Workspace

Novedades en el Portal de Autoservicio

Hemos actualizado nuestro portal de autoservicio no sólo visualmente sino con una información más completa y más funcionalidades.

Acceso al portal:
El administrador de la correduría debe solicitar el acceso para el usuario, que recibirá un email con la invitación de acceso.
El usuario debe seguir las instrucciones que le indica el correo.

Base de conocimiento:
En esta sección podrás encontrar artículos, guías y manuales sobre nuestras aplicaciones.

Gestión de tickets:
Desde el Portal de Autoservicio podrás abrir consultas, incidencias y mejoras, hacer seguimiento de las mismas, ver el agente que tiene asignado el ticket y el estado del mismo.

En el siguiente vídeo te explicamos todas estas novedades

Estamos aquí para ayudarte

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Novedades en el Portal de Autoservicio

Hemos actualizado nuestro portal de autoservicio no sólo visualmente sino con una información más completa y más funcionalidades.

En el siguiente vídeo te explicamos todas estas novedades

Estamos aquí para ayudarte *protected email*

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Estamos aquí para ayudarte