Privacy Policy

CODEOSCOPIC S.A. in compliance with the provisions of the General Data Protection Regulation (RGPD 2016/679) and the Law on Personal Data Protection and guarantee of digital rights (LO 3/2018), informs users of the website www.codeoscopic.com:

1.- Who is responsible for the processing of your data?

CODEOSCOPIC S.A. with tax identification number A85677342 and address for notification purposes at Ronda de Poniente, 2, building 12, 2ª floor, 28760 de Tres Cantos (MADRID).

You can contact by calling 910 758 498 or through the email .

2.- Who is the Data Protection Officer?

CODEOSCOPIC S.A. appoints EXPLOTACIÓN DE SOFTWARE INTEGRAL S.L. as Data Protection Delegate, who can be contacted by email at , indicating “CODEOSCOPIC S.A.” in the subject line and the reason for the query or request.

3.- For what purpose do we collect your data and legal basis for processing your data?

PERSONAL DATA OF CUSTOMERS

Purpose: Budget the requested services
Legal basis: It is the execution of pre-contractual measures at the request of the interested party (estimates).

Purpose: Provision of the requested services.
Legal basis: It is the execution of a contract.

Purpose: Internal client-company management.
Legal basis: It is the legal obligation of CODEOSCOPIC S.A. to comply with its fiscal and tax obligations.

Purpose: Administrative management of our company.
Legal basis: It is the execution of a contract.

Purpose: Billing of the requested services, if applicable.
Legal basis: It is the legal obligation of CODEOSCOPIC S.A. to comply with its fiscal and tax obligations.

SUPPLIER PERSONAL DATA

Purpose: Management of the service provided and / or the supply of products.
Legal basis: It is the execution of a contract.

Purpose: Internal supplier-company management.
Legal basis: It is the legal obligation of CODEOSCOPIC S.A. to comply with its fiscal and tax obligations.

Purpose: Administrative management of our company.
Legal basis: It is the execution of a contract.

Purpose: Payment of the services provided, if applicable.
Legal basis: It is the legal obligation of CODEOSCOPIC S.A. to comply with its fiscal and tax obligations.

PERSONAL DATA OF CANDIDATES

Purpose: That the candidate can be part of the recruitment and selection processes carried out by CODEOSCOPIC S.A.
Legal basis: It is the consent of the user.

CALL RECORDING DATA

Purpose: For quality and security reasons.
Legal basis: It is the legitimate interest based on guaranteeing and being able to prove the information transmitted through this medium.

Purpose: To verify the correct customer service.
Legal basis: It is the legitimate interest based on guaranteeing and being able to prove the information transmitted through this medium.

Purpose: To serve as evidence in the event of an incident in the services provided.
Legal basis: It is the legitimate interest based on the need to prove a conversation in a judicial procedure, as a means of proof before a trial in case of litigation.

PERSONAL DATA COLLECTED ON OUR WEBSITE

In addition, this website collects personal data through different forms. The data requested in each form are those necessary for the purpose for which they are collected. The purpose of processing are the following:

CONTACT FORM

Purpose: To be able to answer the questions raised and send the user the requested information through the email address indicated on the form.
Legal basis: It is the user’s consent.

NEWSLETTER SUBSCRIPTION FORM:

Purpose: To register the user in the newsletter of the company, through which you will receive information about offers, promotions, products, activities carried out by the company. Once the user is registered, he/she will receive an e-mail to confirm the subscription to the newsletter.
Legal basis: It is the consent of the user

EMAIL

Purpose: If the user contacts us via the e-mail address published on this website, their data will be processed in order to answer the queries raised and to be able to send them the information requested via the e-mail address through which the query is received.
Legal basis: It is the legitimate interest of our company to respond to the communications received.

4.- What category of data do we process?

The data that is collected, including but not limited to, refers to the category of identifying data, such as: Name and surname, Telephone, Postal Address, Company, E-mail; economic and financial data, such as: Bank details.

5.- How long do we keep your data?

PERSONAL DATA OF CUSTOMERS AND SUPPLIERS

The personal data provided will be kept for as long as the commercial relationship is maintained or the user requests its deletion. Once the commercial relationship has ended, the data will be kept for as long as it is necessary to comply with legal obligations. Once the responsibilities derived from said legal obligations have expired, your data will be deleted.

PERSONAL DATA OF CANDIDATES

The data provided by the candidate will be kept for 1 year.

CALL RECORDINGS

As long as they are necessary for the purposes for which they were collected.

PERSONAL DATA FORMS WEBSITE

If you send us your CV, it will be kept for 1 year. The data collected through the rest of the forms on our website will be kept for as long as they are necessary to fulfil the purpose for which they were collected or the user requests their deletion. The personal data necessary for sending commercial communications, if you have authorised them, will be kept as long as you do not request their deletion.

6.- Do we create profiles with your data?

With the information provided by candidates through their CV, CODEOSCOPIC S.A. will be able to create profiles in order to select the best candidate for a specific job.

7.- To whom do we transfer your data?

No transfer of data is foreseen except for those authorised by tax, commercial and telecommunications legislation, as well as in those cases in which we are required to do so by a judicial authority.

CODEOSCOPIC S.A. may share personal data with external companies that provide services to CODEOSCOPIC S.A. A Confidentiality Agreement is formalised with all these companies to guarantee the use of personal data in accordance with the requirements of current Data Protection legislation. By way of example and without being exhaustive, these companies may be:

8.- What third parties provide services on this website?

The following service providers are used for the development of this website:
Hosting: The servers where our website is hosted are located in the EU. It uses secure protocols so that data communication is done through an encrypted channel.
Mailing: Commercial mailings are sent using the MailChimp tool whose servers are hosted in the USA. This entity complies and processes the data in accordance with the standard data protection clauses approved by the European Commission.

9.- What rights do you have and how can you exercise them?

The user has the right to access their personal data, to request the rectification of those that are inaccurate, as well as their deletion when, among other reasons, they are no longer necessary for the purposes for which they were collected. In certain circumstances, you may also request the restriction of their processing, in which case they will only be kept for the exercise or defence of claims, as well as request the portability of your data. For reasons related to your particular situation, you may object to the processing of your data and CODEOSCOPIC S.A. will stop processing them, except for compelling legitimate reasons, or the exercise or defence of possible claims.

The applicant may revoke the consents given at any time. You may exercise your rights by sending an e-mail to or at the offices located at Ronda de Poniente, 2, building 12, 2ª floor, 28760 de Tres Cantos (MADRID), enclosing a photocopy of your ID card and indicating the right you are exercising. You may also file a complaint with the Spanish Data Protection Agency.

10.- What security measures have we implemented?

As part of our commitment to guarantee the security and confidentiality of your personal data, we inform you that we have adopted the necessary technical and organisational measures to guarantee the security of your personal data and avoid its alteration, loss, unauthorised processing or access, taking into account the state of the technology, the nature of the data stored and the risks to which they are exposed, in accordance with Art. 32 of the RGPD EU 679/2016.

11.- How do our social networks work?

Through our social networks you can share our content or leave us your comments, photos or videos, as long as they are of interest to the entire community.

Our social networks are constantly monitored in order to answer your questions and comments in the shortest possible time.

We want it to be a space that we all enjoy, so it is important that we all respect the rules of coexistence:

Please note that the content posted by followers on our pages does not necessarily reflect the point of view of our company.

If your comments do not comply with the ‘House Rules’, they may be deleted, hidden or blocked. Anyone who posts disallowed content will be banned from the community. We reserve the right to modify these rules at any time and without prior notice.